Privacy Policy

This Privacy Policy explains how PingStack collects and uses information when you use our service. By using PingStack, you agree to this policy.

1. What We Collect

We collect only the data needed to monitor your endpoints and manage your account. This includes:

• Your email and name (for your account)
• Monitored API endpoint details
• Status codes, response times, and logs from checks
• Billing information (handled securely by Stripe)

2. How We Use It

We use your data only to:

• Send you alerts when an API fails
• Display uptime logs and analytics
• Manage your subscription and billing
• Improve the product and support experience

3. Data Retention

Logs are stored for 30 days and automatically deleted. We do not store request bodies or inspect your API data unless required for debugging.

4. Cookies

We may use cookies to keep you logged in and improve the dashboard experience. No third-party tracking or ads are used.

5. Third-Party Services

We use trusted services like Stripe for payments. These tools only access what’s needed to function and are used securely.

6. Your Rights

You have full control over your account. You can:

• Delete your account at any time from your profile settings
• Cancel or change your subscription from the “Manage Subscription” page

We comply with GDPR and respect your right to privacy and data control.

7. Contact

Questions? Reach out at [email protected].